If your card expires, you switch banks, or you just want to use a different card, you can update your payment method in a couple of minutes.
How to update your payment method
Payment methods are managed through the Stripe customer portal — secure, fast, and the same place you'd cancel or download invoices.
Sign in at tryrituala.com
Go to Account → Subscription
Click Manage next to your current plan — this opens the Stripe billing portal
Click Add payment method or update your existing one, and save
Note: the Manage button only shows up if you have an active Journey subscription. If you only bought the one-time Starter plan, you don't have a stored payment method to update — there's nothing to charge again.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) plus Apple Pay and Google Pay where supported by your browser or device. Stripe handles checkout, so the available methods are the standard set Stripe offers.
What if my card was declined?
Update to a working card using the steps above.
If you were on Journey, Stripe will retry the charge automatically over the next several days. During that retry window your subscription stays active. If all retries fail, the subscription will move to a past-due state and eventually be cancelled.
Once a payment goes through, your full Journey access resumes immediately.
Can I add a backup payment method?
The Stripe portal lets you store multiple cards and choose a default. If your primary card fails, Stripe doesn't automatically fall back to a secondary one — you'd need to set the new card as default in the portal first.
Is my payment info safe?
Yes. All payments are processed securely by Stripe, a PCI-DSS Level 1 certified processor used by millions of businesses. We never see or store your full card details — only Stripe does. From our side, we get a token, the last 4 digits, and the card brand.
Trouble updating? Message us in chat or email [email protected] — we'll sort it out.